Policies:

Cancellation & Rescheduling:

The safety of our guests and staff is our top priority.

In the event of flooding, severe weather, unsafe river conditions, or other acts of God, Brookdale Farms reserves the right to cancel or reschedule float trips at any time. If a trip is cancelled by Brookdale Farms due to these conditions, guests will receive a rain check or credit to use toward a future booking. We appreciate your understanding as safety remains our highest priority.

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Weather Policy:

Float trips run rain or shine unless conditions are deemed unsafe by our staff. In the event of a cancellation due to weather or river conditions, guests will be offered a reschedule option.

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Arrival & Check-In:

All guests must arrive on time for their scheduled float. Late arrivals may result in forfeited reservations without refund. A valid ID may be required at check-in.

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Group Responsibility:

The booking guest is responsible for ensuring all participants in their group are informed of and agree to all policies, waivers, and safety guidelines.

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Age Requirements & Supervision:

Participants under 18 must be accompanied by a parent or legal guardian. The reserving guest must be authorized to accept responsibility on their behalf.

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Safety & Conduct:

Guests are expected to follow all safety instructions and respect staff, property, and other guests. Brookdale Farms reserves the right to remove any guest who does not comply, without refund.