Cancellation Policy

By booking a float trip with Brookdale Farms, you agree to the following policies: Cancellations & Rescheduling: All bookings are final. No refunds will be issued unless the event is canceled by Brookdale Farms. In certain cases, rescheduling may be permitted with advance notice and approval, but is not guaranteed. Weather Policy: Float trips run rain or shine unless conditions are deemed unsafe by our team. In the event of a cancellation due to weather or river conditions, guests will be offered a reschedule option. Arrival & Check-In: All guests must arrive on time for their scheduled float. Late arrivals may result in forfeited reservations without refund. A valid ID may be required at check-in. Group Responsibility: The booking guest is responsible for ensuring all participants in their group are informed of and agree to all policies, waivers, and safety guidelines. Age Requirements & Supervision: Participants under 18 must be accompanied by a parent or legal guardian. The reserving guest must be authorized to accept responsibility on their behalf. Safety & Conduct: Guests are expected to follow all safety instructions and respect staff, property, and other guests. Brookdale Farms reserves the right to remove any guest who does not comply, without refund.